The Process

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This document is provided so that you may better understand the process required to install you new granite countertops.

Call or e-mail to set up an appointment. 425-267-9147 or nsi_llc@comcast.net

 

Initial consultation:

 

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  • All critical measurements of your countertops will be taken for estimating purposes.

  • We will help you choose your stone from our inventory or our suppliers. Click to view our inventory of full slabs.

  • Your edge detail, backsplash and other details will be chosen. Click to view edge details.

  • This form will be discussed with you to ensure that you understand our process.

  • We will get back to you with an estimate ASAP.

  • If you have already made your selections and would like to skip the initial consultation then simply fax or e-mail us a completed estimate request form. Click to view estimate request.

 

 

Final stone selection:

  • After you have a chance to review our comprehensive written estimate we will schedule a time to meet and view your actual slabs.

Templating:

 

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  • Templates of your countertops will be made. This is much more accurate than simply taking measurements.

  • If you are replacing old countertops, only the backsplash will need to be removed for templating. The countertops can be left in place until just before your granite is installed. We do this to minimize the time that you’re without your kitchen.

  • If you will have new cabinets, they must be completely installed in their permanent position before templating.

  • All related appliances (sinks, faucets, Insta hots, soap dispensers, stoves, cooktops, downdrafts, or anything else a hole must be cut in stone to fit) must be on site the day of templating.

  • The location of any seams will be discussed

  • The location of faucet holes and accessories will be discussed.

 

 

 

Fabrication:

 

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  • Once we have templates in our shop, they are carefully laid out onto the slabs you selected and cut into components that will become your countertops.

  • After the parts are cut to shape, the entire kitchen is mocked up on tables and the edges are profiled and polished. Undermount sinks are cut out and polished, and all the final details are attended to.

  • Once the parts are finished, they are carefully loaded into our box van and transported to your home for installation

 

 

 

 

 

Installation:

 

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  • Our professional installation team will carefully bring your new countertops into your house and secure them in place.

  • Undermount sinks will be mounted to the granite. Top mount sinks, cooktops and downdrafts will be set into place to verify fit.

  • Once the installation is complete, we will top it off by polishing your seams. This high end process sets our company apart from our competitors. It produces a seam that is almost impossible to feel.

Warranty:

  • We stand behind our 3cm granite slab installations with a LIFETIME warranty! As long as our company is in business, and as long as you own your home, you can rest assured we will stand behind our product.

 

Timeline:

  • Once we have a signed contract and deposit, we will schedule a template date.

  • A typical template takes 1 – 3 hours (depending on the size of the job)

  • If old countertops need to be torn out, we will gladly provide this service. Otherwise this needs to be complete at least the day prior to installation.

  • We will return to install your finished countertops about 1 – 2 weeks after templating. Installation will typically take one day.

  • You can schedule your plumber to hook up your sink the day after installation.

  • If we are installing a tile backsplash, this will need to be scheduled separately.

  • Final payment is due upon completion.

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